Terms & Conditions
Presentation
"Emmanuel Galea Paris" is the publisher and operator of the website www.emmanuelgalea.com. Its purpose is the sale of scented candles, home fragrances and decorative items on the Internet.
These Terms and Conditions govern all contracts from the website accessible at the URL www.emmanuelgalea.com. They concluded, first of all between "Emmanuel Galea Paris", whose headquarters is located at 26 La Sablonnière 50290 Bréhal, France, in sole proprietorship and registered under SIRET number 802 754 770 000 13
AND
the client on the other side
These terms and conditions of sale are intended to govern the contractual relationship between "Emmanuel Galea Paris" and the final customer site user www.emmanuelgalea.com. Every order validated on our website constitutes acceptance of the latter, which are intended to define the regime of sales and the rights and obligations.
The contract of sale of goods purchased on the site consists of general terms and conditions in force at the time of ordering and order. You are invited to read these before confirming your order. On the other hand, you acknowledge that you have full legal capacity to engage you under these terms of sale.
1) Object of the contract.
These Terms and Conditions are intended to establish the contractual rights and obligations of "Emmanuel Galea Paris" and the client, through the sale of products produced on the site www.emmanuelgalea.com.
Changes CGV: "Emmanuel Galea Paris" may at any time modify these Terms and Conditions. The changes will be effective immediately after they are posted on the site. Only Conditions published on the day the order are applicable. They are brought to the attention of the customer when the order placed by the customer, who will be accepted before the confirmation of the latter.
Nature of Terms: These Terms do not confer any case the CUSTOMER as an employee, representative, agent or representative of "Emmanuel Galea Paris". Both parties further state that these Terms shall in no way be considered as an act constituting a legal person or any legal entity.
2) The products of the site
The essential characteristics of products and services offered for sale are shown on the site. The photographs, texts and data sheets (provided by the manufacturers and manufacturers) are the property of "Emmanuel Galea Paris". All products are described as "Emmanuel Galea Paris" as accurately as possible based on the information provided by the manufacturers.
The photographic product images are as accurate as possible but can not ensure a perfect similarity with the products sold, especially with regard to colors. These photos are not contractual.
For more information on a product, the customer can contact "Emmanuel Galea Paris" to 00 33 (1) 77 32 03 07 (cost of a local call rate number) or by using the form found at: http://www . emmanuelgalea.com tab "contact us"
Ordered products and promotions offered by "Emmanuel Galea Paris" are only valid within the limits of available stocks. Some products (unique pieces of glass, for example) can be pre order.
When ordering a product unavailable, you will be notified via your account available on the website and / or email in a timely manner.
03) Price
All orders placed on the website available at www.emmanuelgalea.com are payable to the order.
Prices of products may change at any time depending on the pricing policy of "Emmanuel Galea Paris". The products ordered are charged at prevailing prices at the time of the order.
Shipping fees are based on the destination and the type and / or quantity of products selected by the customer.
The prices listed on the site www.emmanuelgalea.comsont expressed in Euro, without Vat and excluding postage.
04) Order
To submit an order, you must first login. For this purpose, you fill, according to the indications provided to you online form at your disposal when you include the necessary information to identify you including your full names, telephone numbers, postal and email addresses.
Then definitely you confirm your order by clicking on the button "Confirm Order" to demonstrate your commitment and acceptance of the terms and conditions of sale. From this moment the order is recorded, and an order number is given to you as well as a confirmation on the screen and / or email. The data recorded by "Emmanuel Galea Paris" is proof of the nature, content and date of the order.
For any change order after confirmation online, you are invited to contact our customer service by email or phone to contact us section. All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.
"Emmanuel Galea Paris" retains ownership of the products until full payment of the order, that is to say, the receipt of the order price.
The order will be prepared after confirmation of the order and within the time specified in the order by the Customer (except in cases of force majeure, computer error or seizure on stock quantities).
The Client may at any time check the status of their order on the site www.emmanuelgalea.com by looking under "Order Tracking".
5) Payment
In order to secure transactions on our site and the fight against fraud regarding the credit card, the information transmitted in connection with your order is automatically analyzed by the Paypal system to determine a maximum level of reliability.
This is why we may ask you, by email, to justify your identity and residence, this in order to protect you from fraudulent transactions. Through these documents, we guarantee better security, ensuring that you are the owner of the credit card used.
In the case of orders by check, proof of address corresponding to the control and bearer of a check may also be required, in order to always guarantee maximum transaction security.
1° Credit Card under the Paypal platform
You are charged immediately upon confirmation of your order.
(Carte Bleue, Visa, Eurocard, Mastercard accepted in France). The validation of your order by credit card is mandated to pay all taxes included ordering.
With SSL, you can safely transmit the type of card (Carte Bleue, Visa, Eurocard, Mastercard), the card number, expiry date, name of cardholder (the name as it on the card) and the cryptogram present on the back of the card.
Exchanges between the server and your paypal via your computer are encrypted. Only the server has knowledge of your Paypal credit card number: At no time is your confidential data going to pass through our site.
2° With a Paypal Account
You are charged immediately upon confirmation of your order.
This service is available for a purchase order in the amount of less than € 8,000.
The validation of the order by PayPal is mandated to pay the price inclusive of taxes ordering.
3° By check (only for France, Monaco and Corsica)
You are charged for the shipping of your order.
You send a check, payable to A.M GALEA, to settle the amount without Vat (shipping included) on the back of which is noted the order number and proof of identity and / or proof of address to:
Emmanuel Galéa Paris
03, rue Amelot
75011 Paris
France
Note :
The proof of identity and / or proof of address can be sent to us by mail contact@emmanuelgaléa.com.
Your order has been prepared in advance is shipped within 24 hours of receipt of payment, you will immediately receive an email which will be included in a parcel number. With this number of packages, you may at any time follow your parcel by visiting our website www.laposte.fr / colissimo to know where it is located.
If the regulation does not reach us within ten days, the order will be canceled.
This payment method is available if your order is registered and billed on behalf of an individual for an amount less than € 1,000.
The customer can print an invoice showing VAT by logging into their account.
4° By bank transfer
When you select this payment method our bank details appears on the screen (when you place your order). Your order has been prepared in advance and is shipped within 24 hours of receipt of payment to our account, you will immediately receive an email which will be included in a parcel number. With this tracking number, you can at any time follow your parcel by visiting the website www.laposte.fr / colissimo to know where it is located.
If the regulation does not reach us within ten days, the order will be canceled.
6) Delivery
Free delivery for metropolitan France only, from 69 euros purchase ttc.
In France: when the item ordered is in stock, shipping time for an order is approximately 1-2 business days for orders placed before 12:00 pm, and 2 to 3 days after for delivery. Delivery with Colissimo.
For the other countries of the European Union: when the item ordered is in stock, the period of preparation and shipping of orders is approximately 1-2 business days for orders placed before 12:00, and 4 to 7 days after for delivery. Delivery by La Poste/ Colissimo International or FedEx.
In case of a major force or exceptional events (natural disasters, epidemics, strikes, lockouts, etc.) delaying or prohibiting the delivery of goods, "Emmanuel Galéa Paris" is relieved of all responsibility. In all cases, the timely delivery can only occur if you update your obligations to "Emmanuel Galéa Paris".
The delivery period begins once the order is fully resolved. This period will be specified on the verification page customer's order. The customer is obliged to check the conformity of the goods delivered at the time of delivery.
The risks are borne by the purchaser at the time the goods have left the premises of "Emmanuel Galéa Paris". Upon receipt of the goods, you should immediately check the status of the package and its contents in the presence of carrier (whatever it is). In case of fault (damage, damaged package, broken product), you must specify the detailed reservations and delivery confirmation within three days by registered letter addressed to the carrier itself. Any anomaly concerning the product must always be given upon delivery and promptly, in accordance with terms and conditions including the following section of these terms.
Any errors or changes made by the client in order of current delivery and whatever leads to an extension of the deadline laid down in the manner defined by the site www.emmanuelgalea.com. The additional costs arising shall be borne by the customer.
Delivery times are only indicative and if they exceed thirty days from the date of the order, the contract may be terminated and the buyer gets a full refund.
1° Liability for delay in delivery:
In the case of a delay in delivery due to the carrier Colissimo with respect to time announced by the same carrier, it is the customer's responsibility to first contact Colissimo, or post office. In case of delays considered important, the customer must contact "Emmanuel Galéa Paris" on the site www.emmnanuelgalea.com, tab "contact us" (re: "Delay in delivery - Order Reference") to open a folder litigation.
2° Liability for loss of packages:
In case of loss of packages, the customer must contact "Emmanuel Galéa Paris" on the site www.emmnanuelgalea.com, tab "contact us" (re: "Loss of parcel - command reference"), within 10 days receipt of the dispatch notice from "Emmanuel Galéa Paris" to open an investigation file to search the package. "Emmanuel Galéa Paris" is then responsible to make claims with the carrier concerned.
If the package is not found, "Emmanuel Galéa Paris" can either make a new delivery of the same product (subject to availability) or offer to refund the Customer.
7) Compliance & legal guarantee
For defects of conformity, the customer must mention this upon delivery and as soon as possible in accordance with the preceding section of these Terms, all non-conformities to "Emmanuel Galéa Paris", and in particular via the www.emmanuelgalea.com website, under "contact us"
with the following information:
- Order
- Name and full address
- Reference to items being returned
- Reason for return for non-compliance
- Product picture proving non-compliance
This warranty is limited to normal use of the product.
If the defect is found, the client can obtain a replacement product within 30 days.
"Emmanuel Galéa Paris" is not liable for any visible defects that the customer would only have been seen by himself and he could convince himself.
However, under Article 1641 of the Civil Code, all products benefit from the legal warranty against latent defects which render them unsuitable for the purpose for which they are intended, or that decrease this use that the buyer would not have acquired, or would have paid a lower price if he had known.
Upon exercise of the right of return under the conditions of this Article, the customer must return the product to the following address: Emmanuel Galéa Paris, 03 rue Amelot, 75011 Paris.
8) Right of withdrawal, return a product, an order
If all or part of the order does not suit you, you have a period of 7 days from the date of receipt of your order to exercise your statutory right of withdrawal (in accordance with Articles L.121-20 et seq of the Consumer Code), and we return the product (s).
Returned goods returned beyond the withdrawal period will not be accepted.
All products must be returned to "Emmanuel Galéa Paris" in a clean condition with a new marketing (product in perfect condition, has not been used, along with their original packaging, accessories, manuals ...).
To return products by post, simply:
-Return or the product (s) colissimo, using the original box used for shipping if possible. If this is not the case, we kindly ask you to wrap the product carefully to avoid problems upon return. Note on a sheet your name, full address, order number and reason for return of the product. The return address is:
Emmanuel Galéa Paris, 03 rue Amelot, 75011 Paris
Please note that we do not accept parcels sent freight collect. The return costs remain the responsibility of the customer, except in case of lack of conformity of products delivered over to your order.
If Buyer or Recipient command does not show that he actually performed the deposition of the product to a carrier, the risk associated with the return of a product is the responsibility of the Purchaser or Recipient command. You can then obtain a credit or refund of an amount equal to the price charged for returned products, usable only on the website of "Emmanuel Galea Paris" and valid for 1 year from the date of issue. All have not used before the date of expiry is permanently canceled and removed, and will be no refund.
"Emmanuel Galea Paris" reserves the right to refuse a returned product if not in its original state.
"Emmanuel Galea Paris" is required by law to reimburse the customer (unless one prefers to be credited to the site www.emmanuelgalea.com) no later than 30 days following the date of withdrawal. No refund of participation in shipping can be claimed.
The withdrawal option is no penalty.
9) Terms of trade
For any exchange of one or more product (s), the customer's request must be made within 07 days from the date of receipt of the product concerned.
The customer must first contact "Emmanuel Galéa Paris" by logging into their account and clicking on "contact us" stating the following information:
- Order
- Name and address
- Reference to items being returned, and the new desired product
The product must be returned in a clean condition with a new marketing (product in perfect condition, has not been used, along with their original packaging, accessories, manuals ...). "Emmanuel Galéa Paris" reserves the right to refuse a returned product is not in its original state.
If the product is requested in exchange for a higher amount, the customer will make payment of the difference before the shipping of the new product, either by bank transfer or by check payable to "Emmanuel Galéa Paris" attached to the package of the returned product. Conversely, if the amount is less than the original amount, "Emmanuel Galéa Paris" will publish a voucher with a value equivalent to the price difference between the new product and the product exchanged.
The shipping of the new product will be effective after the return to "Emmanuel Galéa Paris" of the product exchanged.
In case of exchange, the shipping is the responsibility of the customer.
10)Intellectual Property
All elements of the site "Emmanuel Galéa Paris" are and remain the exclusive property of "Emmanuel Galéa Paris".
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound without express authorization requested from "Emmanuel Galéa Paris"
The brand "Emmanuel Galéa Paris" is the subject of a filing with the INPI (application pending)
11) Personal Data
Accordance with the law relating to data, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing.
"Emmanuel Galéa Paris" reserves the right to collect information on purchasers including by using cookies.
Buyers may oppose disclosure of their details by notifying "Emmanuel Galéa Paris". Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978.
The automated processing of information, including the management of e-mail users of the site the subject of a declaration to the CNIL (application pending)
12) Responsibility
Responsibility for "Emmanuel Galéa Paris" will in no case be held liable for non-performance or poor performance of contractual services attributable to the customer, especially when entering the command.
"Emmanuel Galéa Paris" will not be liable or deemed to have breached these conditions, for any delay or failure when the cause of the delay or failure was due to force majeure as defined in the jurisprudence of French courts.
"Emmanuel Galéa Paris" will in no event be liable for any incidents related to the use of products sold, especially in case of fire, burning, or poisoning.
13) Archives-Proof
"Emmanuel Galéa Paris" archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of article 1348 of the Civil Code.
The registers of "Emmanuel Galéa Paris" will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
14) Jurisdiction
Contractual information is presented in French and products offered for sale comply with French regulations. If necessary, it is your responsibility as a customer abroad, to check with local authorities the possibilities of use of the product you wish to order. ADV society can not be engaged in case of non-compliance of a foreign country.
For business customers, all disputes relating to the formation, performance and termination of contractual obligations between the parties can not lead to a settlement are subject to the jurisdiction of the Tribunal de Commerce de Coutances, France in whose jurisdiction the head office of "Emmanuel Galéa Paris" is.